Refund policy

Return Policy

30-Day Returns: You have 30 days after receiving your item to request a return. Items must be unused, in original condition, with tags, and packaging, plus proof of purchase.

Return Process: If approved, we’ll provide a shipping label and instructions. Returns without prior approval will not be accepted. Contact us for return questions.

Damaged or Wrong Items: Check your order upon receipt and notify us immediately for defective, damaged, or incorrect items.

Non-Returnable Items: Perishable goods, custom or personalized items, personal care products, hazardous materials, sale items, and gift cards are not eligible for return.

Exchanges: Return the original item first, and then place a new order.

EU 14-Day Cooling-Off Period: EU orders can be canceled or returned within 14 days without justification, under the same return conditions.

Refunds: Approved returns are refunded to your original payment method within 10 business days.